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Refunds

It's essential that the payer details entered when you complete the project notification are correct, as refunds for cancellations and decreases in the cost of work are issued to the payer name provided.

You can apply for a refund in the Building and Construction Levy Portal or submit a written application which includes:

  • For cancellations - confirmation from the Local Council/Private Certifier that a development application has been cancelled.
  • For decreases - supporting documents, such as costing sheets or a copy of the contract.

Please provide EFT details for refund payments.

Applying for multiple refunds

You can apply for a refund more than once for the same project, but you must apply within one year of the work being finished.

Duplicate payments

If QLeave is satisfied that more than one payment has been made and received on building and construction work, we'll issue a refund for the duplicate payment.

Please email us at levies@qleave.qld.gov.au to request a refund application form.