Our policies
This class of information in our publication scheme provides information about protocols for delivering our functions and responsibilities.
Building and construction industry
Published information | Summary |
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Days service – inclusion of periods of leave/aggregation of part days | This policy relates to the calculation of worker’s day’s service if the period of employment includes part-time employment and/or periods of leave. |
This policy provides guidelines for determining the rate of pay to be used when making long service leave payments. |
Contract cleaning industry
Published information | Summary |
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The purpose of this policy is to provide general guidelines crediting service when QLeave is notified of a worker receiving workers compensation benefits resulting from an injury sustained whilst engaged in the contract cleaning industry. |
Corporate policies
Published information | Summary |
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This policy establishes a mechanism for dealing with customer complaints about services or actions | |
This policy sets out the processes that must be followed if a complaint involves corrupt conduct or misconduct by someone related to QLeave. | |
This policy provides guidance on the ethical considerations and procedures involved in giving or receiving gifts and benefits by employees of QLeave. | |
This policy ensures QLeave manages our intellectual property (IP) assets and that the management of IP supports our objectives and risks are managed. | |
This policy details the requirements for dealing with records and personal information of staff, board directors, workers, employers and other members of the public. | |
The purpose of this policy is to give direction that will allow the management of risk to eliminate or minimise potential costs or losses and to strengthen QLeave’s ability to achieve our objectives. |