Our decisions

This class of information in our publication scheme provides information about our decision making processes and procedures.

Published information	Summary
Complaints management policy	This policy establishes a mechanism for dealing with customer complaints about services or actions.

Last updated: 15 Mar 2018

Acknowledgement of Country

QLeave acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Owners of this country throughout Australia, and their connection to land and community.

We pay our respect to all Traditional Owners and to their Elders past and present.